DIVERSITY AWARENESS TRAINING 

MyriaD's Training Modules are presented in a manner that can be integrated within the agency's core business.  The training, irrespective of the subject matter is strategic, focusing on the development of practical skills 

Our training utilises a range of learning tools and methodologies, including small group discussions, group brainstorming, case studies, and videos. The process is a highly interactive one when individuals can explore and challenge the cultural assumptions underlying their work practices, and learn specific skills to help develop personal and professional competence for working in a diverse workplace environments.

 We always seek to provide training participants with the working knowledge, skills and attitude necessary to successfully integrate diversity as part of organisational change and quality management.

 Our approach to this project is also characterised by

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A sophisticated knowledge and understanding of the issues of access/equity, issues relevant to diverse communities, issues of diversity and cross-cultural communication

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Knowledge of the processes of creating and managing organisational change

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Knowledge of the target audience, their operating framework and their training needs

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Expertise in converting this knowledge into effective and appropriate training programs

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A methodology designed to deliver cost effective training; and

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Training benefits designed to remain within the organisation/agency

INSTRUCTIONAL APPROACHES

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Our Training takes a variety of instructional approaches:

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Challenging and thought provoking engagements with activities that investigate diversity, cross-cultural communication and the role of differences.

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Case studies—good practice examples

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Practical strategy development exercises dealing with organisation development 

The training also provides participants with practical tools for building competence in working effectively in diverse contexts.  Participants will learn to:

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Explore and challenge assumptions that hinder effective service delivery and performance

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Develop specific skills in relation to personal and professional competence for working and living in a diverse society

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Develop strategies to implementing changes leading to cohesive and diverse work environments.

Overview Of Training Modules

 Course Title: Diversity Awareness

Broadly, this course seeks to provide participants with the opportunity to investigate the concepts of diversity, and managing diversity and analyse the influences that may undermine the implementation of an effective policy.

 Through a process of self-discovery and disclosure, participants are encouraged to  identify how their own perceptions influence decisions and judgements they make about colleagues and about clients and client groups.

The course provides a foundation upon which individuals and organisations can develop an approach to diversity.

 By introducing models and approaches to diversity, participants will be able to:

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Recognise what influences will encourage or discourage such an approach

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Identify the rationality of their perceptions and judgements.
 

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Describe the process of creating an organisational culture that values diversity
 

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 Analyse how and where potential barriers are likely to arise.

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Appraise what value a diversity policy has to their organisation.
 

 Content Overview

Training aims and key principles:

 

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Understanding diversity

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Concepts and terminology

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Understanding culture and how it impacts on behaviour

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Culture’s influence on perceptions

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Defining 'organisational culture' and questioning the basic assumptions that inform organisational practice

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Understanding the problem of under-service

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Identifying barriers to service utilisation

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Implementing culturally competent practice principles

 

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